Refund Policy

Last Updated: August 12, 2026

At Halloween Deals Galore, we want you to be happy with your purchase. If there is a problem with your order or you need assistance with a return, refund, or replacement, we’re here to help.

Order Cancellations

Orders may be canceled or modified within 12 hours of being placed by contacting us at contact@halloweendealsgalore.com.

Once an order has entered processing or has been shipped, it can no longer be canceled or modified.

Returns

We offer a 30-day return policy beginning on the date your order is delivered.

To be eligible for a return, your item must:

  • Be unused and in the same condition in which you received it.
  • Be returned in its original packaging.
  • Include proof of purchase or your order number.

Please contact us before returning any item so we can provide the appropriate return instructions.

Do not send your purchase back to the manufacturer or supplier unless specifically instructed to do so by Halloween Deals Galore.

Partial Refunds

In certain circumstances, only a partial refund may be issued, including when:

  • An item is not returned in its original condition.
  • An item is damaged or missing parts for reasons not caused by Halloween Deals Galore.
  • An item is returned more than 30 days after delivery.

Refund Eligibility

You may request a refund or replacement if:

  • Your order has not been delivered within our guaranteed delivery time of 60 days, excluding our standard 2–5 business day processing time.
  • You received the wrong item.
  • Your item arrived damaged or defective.
  • You wish to return an unused item within 30 days of delivery.

Unless the return is due to an error by Halloween Deals Galore, customers are responsible for return shipping costs.

Refund requests for orders that exceed our 60-day delivery guarantee must be submitted within 15 days after the guaranteed delivery period has expired.

Refunds Will Not Be Issued If

Refunds may not be issued when:

  • An incorrect or incomplete shipping address was provided during checkout.
  • Delivery was unsuccessful due to circumstances within the customer’s control.
  • Delivery was delayed due to customs clearance, severe weather, natural disasters, carrier disruptions, transportation delays, or other circumstances beyond our reasonable control.
  • The item was used, altered, damaged, or improperly handled after delivery for reasons not caused by Halloween Deals Galore.
  • The return does not meet the requirements outlined in this Refund Policy.

Refund Processing

Once your returned item has been received and inspected, we will notify you regarding the status of your refund.

If your refund is approved, it will be issued to the original payment method used for the purchase.

Depending on your bank, credit card company, or payment provider, approved refunds generally appear within 5–10 business days after they are processed.

We are unable to issue refunds to a different card, account, or payment method.

Late or Missing Refunds

If you have been notified that your refund was issued but have not yet received it:

  • Check your bank or payment account again.
  • Contact your credit card company or payment provider, as posting times may vary.
  • Contact your bank to determine whether the refund is still processing.

If you have completed these steps and still have not received your refund, please contact us at contact@halloweendealsgalore.com.

Sale and Clearance Items

Unless otherwise required by applicable law, sale and clearance items are final sale and are not eligible for refunds.

If a sale or clearance item arrives damaged, defective, or incorrect, please contact us so we can review the issue.

Exchanges and Replacements

We replace items when:

  • The item arrives damaged.
  • The item is defective.
  • You received an incorrect item.

To request an exchange or replacement, please contact contact@halloweendealsgalore.com with your order number and details regarding the issue.

We may request photographs of damaged, defective, or incorrect merchandise to help us process your request.

Gifts

If an item was purchased as a gift and shipped directly to the recipient, any approved refund will normally be returned to the original payment method used by the purchaser.

If you need assistance with a gift order, please contact us with the applicable order information.

Return Shipping

Please contact contact@halloweendealsgalore.com before returning an item.

We will provide return instructions when applicable.

Unless the return is the result of an incorrect, damaged, or defective item, customers are responsible for return shipping costs.

Original shipping charges, if any, are non-refundable unless otherwise required by law or the return is due to our error.

For returns valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance. Halloween Deals Galore cannot guarantee receipt of a returned item that does not include tracking.

Seasonal Merchandise

Because many products sold by Halloween Deals Galore are seasonal, we encourage customers to inspect their orders promptly after delivery.

The seasonal nature of an item does not extend the applicable return or refund period. Returns must still meet the requirements and timeframes described in this policy.

Contact Us

If you have questions about your order, need assistance with a return, or have questions regarding this Refund Policy, please contact us:

Halloween Deals Galore

Email: contact@halloweendealsgalore.com

Website: https://halloweendealsgalore.com